This policy explains how Momentive handles business contact information submitted through website forms, email links, and inquiry workflows. The website is designed for B2B silicone elastomer sourcing conversations, so most information collected relates to company identity, project requirements, and communication preferences.
Momentive may collect name, company, role, email, phone, country, product interest, application details, certification needs, target volume, and message content. Technical details may include substrate, cure method, operating temperature, durometer target, fluid contact, and launch timing.
Information is used to respond to inquiries, route requests to appropriate technical or commercial contacts, prepare material discussions, and improve the clarity of website content. It may also be used for follow-up about related product or documentation questions.
Momentive does not sell inquiry data. Information may be shared with service providers or internal teams when needed to answer a business request, maintain website operation, or comply with legal obligations.
Business contacts may request correction or deletion of personal contact information where legally permitted. Some project records may be retained when needed for compliance, dispute resolution, or ongoing B2B communication.